Privacy Policy

Last updated: July 16, 2026

Protecting your personal data is especially important to us. This Privacy Policy explains which personal data we collect on our website and how we process it in accordance with the General Data Protection Regulation (GDPR).

1. Controller

The controller responsible for data processing on this website is:

2. General Information on Data Processing

We process personal data only within the framework of the GDPR and applicable data protection laws.

Personal data is collected only to the extent necessary to provide a functional website, process orders, or communicate with our customers.

3. Data Collection on Our Website

Server Log Files

When you visit our website, information is automatically collected by the hosting provider and stored in so-called server log files. This may include:

• Browser type and version
• Operating system used
• Referrer URL
• Hostname of the accessing computer
• Time of the server request
• IP address

This data is used solely for technical monitoring and website security and is not combined with other data sources.

Processing is based on Art. 6(1)(f) GDPR.

Cookies

Our website uses cookies to provide certain functions and improve usability.

Cookies are small text files stored on your device and do not cause any harm.

We use:

• Technically necessary cookies
• Session cookies
• Functional cookies

Most session cookies are automatically deleted after your visit ends.

You can configure your browser to notify you about cookies or to allow cookies only in individual cases.

4. Orders and Customer Accounts

When you place an order or register an account, we collect personal data required to perform the contract.

This includes in particular:

• First and last name
• Billing and shipping address
• Email address
• Phone number (optional)
• Payment information

Processing is based on Art. 6(1)(b) GDPR.

5. Contact

If you contact us by email at support@atupvapor.com, we store your details, including the contact information you provide, in order to process your inquiry and any follow-up questions.

This data will not be shared with third parties without your explicit consent.

6. Disclosure of Data to Third Parties

Personal data is disclosed only to the extent necessary to perform the contract.

This may include in particular:

• Shipping providers (e.g. DHL, Hermes, UPS)
• Payment service providers and banks
• Technical service providers involved in hosting or payment processing

Any further disclosure will not take place without your explicit consent.

7. Payment Providers

Depending on the selected payment method, payment processing may be handled by external payment service providers.

Payment data may be transmitted to the respective provider to the extent necessary to process the payment.

The privacy policies of the respective payment service providers also apply.

8. SSL / TLS Encryption

For security reasons and to protect confidential content, our website uses SSL / TLS encryption.

You can recognize an encrypted connection by the fact that the address bar of your browser starts with “https://”.

9. Your Rights under the GDPR

You have the following rights regarding your personal data at any time:

• Right of access
• Right to rectification
• Right to erasure
• Right to restriction of processing
• Right to data portability
• Right to withdraw consent
• Right to object to processing

To exercise your rights, you may contact us at any time at support@atupvapor.com.

10. Objection to Advertising Emails

The use of contact details published as part of legal notice obligations for sending unsolicited advertising is hereby objected to.

In the event of unsolicited sending of advertising information, we reserve the right to take legal action.

11. Age Restriction

Our products are intended exclusively for persons aged 18 and over.

By using our website and placing an order, you confirm that you have reached the legally required minimum age.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect legal requirements or changes to our services.

The version currently published on our website always applies.